At IPMI 2022, we attended an illuminating panel on the topic of customer success. Here are the top takeaways from parking customer success experts that we’re applying to our business as we grow.
Ocra’s young leaders parlayed their love of event parking operations into building SaaS solutions that create win-win outcomes for operators & their partners. Here’s the story of founding member Leo Connelly.
Josh Richman, data and analytics leader at FLASH, discusses “data-driven” versus “data-informed” decision-making and how digitized parking operations reveal new revenue opportunities.